Users and Accounts
======================
Account Management
---------------------
To access the HPC resources, you must request the creation of a personal account through the dedicated portal.
Registration is carried out exclusively via the account management web page.
Accessing the Registration Page
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
By accessing the following page: `Grid account `_, you will be redirected to the account registration screen, to create a new account, you must complete the following fields:
1. Connect to the ENEAGRID portal.
2. Select the “new account” option from the main menu.
3. The account request form will be displayed:
.. image:: users_and_accounts/gridaccount.png
:align: center
:width: 700px
In the **new account** section, you are required to complete the following fields:
- **Name and surname** – Enter your full name.
- **Phone number** – Enter a valid phone number.
- **Mail** – Enter an active institutional or personal email address.
In the **request motivations** field, you are required to clearly describe:
- The project or activity for which access is being requested.
- The research group or organizational unit you belong to (if applicable).
Subsequently, you must select one of the following categories:
- **ENEA Employee** – ENEA staff members
- **ENEA–Fellow** – ENEA fellows or research grant holders
- **External** – Users not affiliated with ENEA
In addition, if applicable, complete the **ENEA contact** section by providing:
- Full name of the ENEA contact person
- Phone number
- Email address
.. note::
This information is mandatory for external users. Please read the :doc:`following information ` carefully before proceeding.
Password Change
~~~~~~~~~~~~~~~~
The **change password** feature allows users to independently update their password through the ENEA GRID portal.
To access the password change page:
1. Select the “change password” option from the main menu.
2. The credential update screen will be displayed.
.. image:: users_and_accounts/change_password.png
:align: center
:width: 700px
On the **change password** page, you must fill in the following fields:
- **Username** – Enter your HPC username.
- **Password** – Enter your current password.
- **New Password** – Enter your new password.
- **Type Password** – Re-enter the new password for confirmation.
.. note::
The new password must comply with the HPC infrastructure security policies, which may include:
- Minimum length requirements ten characters
- At least one uppercase character from [A-Z]
- At least one lowercase character from [a-z]
- At least one number from [0-9]
- At least one special character from [**!@#%^&*-._**]
Password Reset
~~~~~~~~~~~~~~~~
The **reset password** feature allows users to request a password reset in case it has been forgotten or is no longer valid.
To access the password reset page:
1. Select the “reset password” option from the main menu.
2. The password reset request page will be displayed.
.. image:: users_and_accounts/reset_password.png
:align: center
:width: 700px
On the **reset password** page, you must fill in the following fields:
- **Name and surname** – Enter your full name.
- **Phone number** – Enter the phone number associated with your account.
- **Email** – Enter the email address used during registration.
- **Username** – Enter your HPC username.
All information must match the data provided during account creation.
.. note::
For change the password you can use the command ``kpasswd``
.. toctree::
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